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Overview
Lotus Blossom Hospice & Palliative Care is a company who provides end of life care for hospice and palliative patients. Lotus Blossom employs 20 Certified Nursing Assistants (CNAs) to provide in-home patient care. Lotus Blossom’s mission is to offer quality services and comfort care that exceeds family and patient expectations. To increase the improved quality of care offered by CNAs at Lotus Blossom Hospice and Palliative Care, CNAs will complete the Lotus Blossom Refresher Course.
Audience
Audience
The target audience includes Lotus Blossom CNAs located across ten different counties in Georgia. (e.g., Bartow, Carroll, Cherokee, Cobb, Dekalb, Douglas, Forsyth, Fulton, Gwinnett, and Paulding.
Project Overview
Project Overview
This project was designed to provide a refresher course to Lotus Blossom CNAs to help their CNAs improve the quality care they are providing. Lotus Blossom Hospice will offer CNAs one 30 minute refresher eLearning refresher course. The refresher course was designed using Articulate Rise and organized into three ten minute self-paced modules.
Technology
Technology
Articulate Rise
Adobe XD
Mindmeister
Animaker
Microsoft PowerPoint
Evaluation
Evaluation
Improved quality patient care will increase 20% by August 1st as CNAs complete Lotus Blossom Refresher Course.
To measure the course's effectiveness, follow-up surveys were created and distributed after all CNAs completed the course. The survey measured patient satisfaction after working with their CNA. The survey was distributed electronically to patients and/or families by Survey Monkey with an alternative option being able to complete the survey by phone.
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